Tunimobile (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and services related to voucher generation for telecom operators.
1. Information We Collect
We may collect the following types of information when you use the Tunimobile app:
- Personal Information: Name, email address, phone number, and ID (if required for verification).
- Account Information: Username, password, and transaction history.
- Usage Data: Logs related to voucher generation, login timestamps, and app usage metrics.
- Device Information: Device model, operating system, and unique identifiers.
2. How We Use Your Information
We use your information to:
- Create and manage your retailer account.
- Process credit recharges and voucher transactions.
- Provide customer support.
- Detect and prevent fraud or unauthorized activity.
- Improve the functionality and security of the app.
3. Sharing Your Information
We do not sell your personal information.
We may share data with:
- Telecom Operators to fulfill voucher generation requests.
- Payment Processors for handling credit top-ups.
- Legal Authorities if required by law or to protect our rights.
4. Data Security
We implement appropriate security measures to protect your data from unauthorized access or disclosure. However, no system is 100% secure.
5. Your Rights
You may:
- Access or update your personal information.
- Request deletion of your account and data (subject to legal and transactional limits).
- Contact us for any privacy-related concerns.
6. Changes to This Policy
We may update this policy. We’ll notify users of significant changes via the app or by email.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +216 23249201
Address: Avenue Ali Belhouane route, Dar Chaabane Al Fehri 8000